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Guest Reviews of Hilton Checkers Los Angeles

overall rating
5.0
out of 5
Audrey
Excellent location, wonderful staff, nice rooms, but small. The larger rooms are shower only, which is very odd, and not four star quality. The 'gym' is tiny, the pool, which is currently closed for renovation, is postage stamp size, and the spa is a mini sauna.
staff were very friendly, professional.
it is not a four star hotel, by any means.
overall rating
3.9
out of 5
Joan
Complained to management in the morning. The bed sheets were so poorly put on the bed I had to get up and see why my feet felt like they were on wrinkled cloth. They had been folded over about 12-18 inches into bed from the foot, and nothing was tucked under mattress. The pillows were nearly non existent. They look great, but there is nothing there. All in all I was awake all night trying to sleep. Other than the bed (which is extremely important) the hotel was great and did a great job for me it would be a four star if not for the bed problem. The man I spoke with said he would tell the housekeeping supervisor that was his only comment.
Staff was nice; hotel was clean and very attractive.
The bed.
overall rating
3.9
out of 5
Melissa
Overall this hotel is nice. The location is in an area where there is not a lot of choices for food. We did order room service one night and the staff was very accommodating to our 3 year old daughter. They do not have a children's menu and they made her a grilled cheese. The spa at the hotel was ok. I have been to many spas. I had 2 treatments done, that were satisfactory. The guest rooms were nice, however they were small. There was no bathtub in the room another downer, especially when you have a child under a year old. The hotel is definitely reared more towards business travelers, not a family property. We missed the pool experience due to a private party.
The staff at the hotel was amazing, so kind & very accommodating.
The rooms were smaller than I expected.

Hilton Checkers Los Angeles

535 South Grand Avenue , Los Angeles, California
Guest Score:   based on 557 guest reviews
Rooms from
$153

Hilton Checkers Los Angeles Hotel Information

Accommodations
The hotel offers 188 deluxe rooms and executive suites that are tastefully designed to appease both business and pleasure travelers. All rooms include large customized work areas with ergonomic leather chairs and pacifying lighting, high speed Internet access, 27 inch flat screen TV with free cable and pay-per-view movies, shower massager, marble-floored bathrooms with fresh flowers prominently placed daily and coffeemaker with complimentary coffee. If not a smoker, the hotel has eleven floors tailored for you.
Amenities offered
Feel indulged at this four star hotel. VIP services include: the Hilton Checkers restaurant, a LA dining darling, the Checkers Lounge decorated with tasteful ambience in mind (great place to meet with friends or colleagues), spa meant to relax body and mind, fitness center, rooftop pool, whirlpool and sun deck with a beautiful view of the heart of LA. Business travelers will appreciate the fax, copier services available. Enjoy a spectacular view of LA from the rooftop.It offer express check in and out.
  • Parking
  • Restaurant
  • Room service
  • Meeting/banquet facilities
  • Bar
  • 24-hour front desk
  • Fitness centre
  • Newspapers
  • Non-smoking rooms
  • Business centre
  • Laundry
  • Dry cleaning
  • Facilities for disabled guests
  • Family rooms
  • Internet services
  • Lift
  • Safety deposit box
  • Heating
  • Fax/photocopying
  • Luggage storage
  • WiFi
  • Air conditioning
  • ATM/cash machine on site
  • Concierge service
  • Private parking
  • WiFi available in all areas
  • Paid WiFi
Does HotelsByCity recommend this hotel?
Hotel is clean, rooms are comfortable (especially the bed), nice and well furnished, not badly priced and it is at a great location in downtown LA. It is perfect for the business traveler. There is no mini bar. Parking is a fiasco and customer and room service are lacking. Food at the restaurant is delicious, but very expensive.
Read our customer reviews below

Guest Score Card

overall rating
4.0
out of 5
#276
of 820 Rated Hotels in Los Angeles

Hilton Checkers Los Angeles

-118.25451971^34.04975968

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General Hotel Policies

Check-in: 0
Check-out: 0
Parking: Yes, there is parking.
Pets: No, pets are not allowed.