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Guest Reviews of The Westin San Diego

overall rating
5.0
out of 5
Cris Larsen
Wyndham Hotel is centrally located in downtown San Diego. Many points of interest in downtown San Diego were within walking distance. The staff are courteous and very helpful. The room and the hotel is clean. Great architecture and the hotel lobby is impressive.
The hotel amenities, staff were courteous.
The valet parking was a little slow in checking in and retrieving cars.
overall rating
3.9
out of 5
Debra
Hotel would have been a perfect 4 star. The room/bathroom/bedding all very nice. Perhaps 3 star rating due to poor customer service? After waiting for shuttle at airport for one hour and calling twice ended up taking a cab to hotel. Front desk clerk argumentative before finally reimbursing me. Was unable to take shuttle to airport in morning as first one does not leave hotel until 6 am. My flight leaving at 6:20 am.
Room/bathroom exceeded 3 star rating.
Very poor customer service.
overall rating
3.9
out of 5
Jim
Wanted a hotel near the Gas lamp district so we could go to a Padres game and good restaurants. Staff very friendly, room comfortable nice work out room and pool area.
Comfortable room, quiet and great work out room and pool area.
Grout in shower needed cleaning.

The Westin San Diego

400 West Broadway , San Diego, California
Guest Score:   based on 883 guest reviews
Rooms from
$139

The Westin San Diego Hotel Information

Accommodations
Each of the 436 rooms offers the following: Air Conditioning, Bathroom Amenities, Bathroom Phone, Private Bath, Cable Television, Coffee/Tea, Cordless Phone, Hair Dryer, Iron/Ironing Board, Mini Bar, Movies, Radio AM/FM, Mini Refrigerator, Self-controlled Heating System, Speaker Phone and WebTV.
Amenities offered
The hotel has one restaurant that serves buffet style and per table service. The hotel also offers meeting rooms, banquet halls for special events, computers if you need to stay in touch, a state of the art fitness center and a roof top pool.
  • Parking
  • Restaurant
  • Pets allowed
  • Room service
  • Meeting/banquet facilities
  • Bar
  • 24-hour front desk
  • Fitness centre
  • Newspapers
  • Non-smoking rooms
  • Airport shuttle
  • Laundry
  • Dry cleaning
  • Facilities for disabled guests
  • Family rooms
  • Breakfast in the room
  • Internet services
  • Lift
  • Express check-in/check-out
  • Safety deposit box
  • Valet parking
  • Currency exchange
  • Massage
  • Gift shop
  • Hot tub/jacuzzi
  • Bicycle rental
  • Shoeshine
  • Packed lunches
  • Car hire
  • Heating
  • Fax/photocopying
  • Ticket service
  • Luggage storage
  • Shops (on site)
  • WiFi
  • Allergy-free room
  • Free WiFi
  • Non-smoking throughout
  • Air conditioning
  • ATM/cash machine on site
  • Snack bar
  • Sun terrace
  • Outdoor pool (all year)
  • Concierge service
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Airport shuttle (free)
  • Daily maid service
  • On-site parking
  • Private parking
  • Paid WiFi
Does HotelsByCity recommend this hotel?
Yes! I would recommend this hotel to your friends, family and business associates.
Read our customer reviews below

Guest Score Card

overall rating
4.1
out of 5
#127
of 318 Rated Hotels in San Diego

The Westin San Diego

-117.166499^32.7158

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Directions

General Hotel Policies

Check-in: 3 p.m.
Check-out: 12 noon
Parking: Yes, there is parking. Valet parking is $25/per night.
Pets: No, pets are not allowed.