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Guest Reviews of Crowne Plaza Universal Orlando

overall rating
3.1
out of 5
Barry
The Crowne Plaza was a very nice, classy hotel with comfortable bedding and a friendly staff.
Comfortable beds, easy parking, friendly staff, price.
Limited restaurant menu.
overall rating
3.4
out of 5
Glenn
Would return due to location and access to highways. Pool was quite warm for 90 degrees that day-not very refreshing.
Clean, nice location, friendly staff.
Asked 3 days in advance for early check-in-- were not prepared. Felt "unimportant" because we were wearing shorts, not suits.
overall rating
4.3
out of 5
Jonathan
The comfort of the beds were excellent. The staff were friendly and helpful. This was a great experience.
The rooms were very nice.
Everything was great.

Crowne Plaza Universal Orlando

7800 Universal Boulevard , Orlando, Florida
Guest Score:   based on 2548 guest reviews
Rooms from
$108

Crowne Plaza Universal Orlando Hotel Information

Accommodations
All of the guestrooms and 92 suites have a work desk with Internet access, coffee and tea making facilities, mini-refrigerator, microwave oven, television with cable news and movie channels, pay-per-view movies, CD player, in-room safe, alarm clock, two two-line telephones with voicemail and speakerphone, iron and ironing board and a hairdryer. Rollaway beds and connecting rooms are available.
Amenities offered
The hotel’s Arcanjo’s Bistro is open for breakfast, lunch and dinner and room service is available from 6.30am until 11pm. There is a poolside bar and a lobby lounge. Restaurants nearby include Fish Bones, TGI Fridays, a Ponderosa Steakhouse, Chili’s Bar and Grill and the Pirates Dinner Theater. The hotel has an outdoor swimming pool and a fitness center. The 24-hour front desk has safe deposit boxes. Other amenities include a concierge desk, business center, guest laundry, same-day dry cleaning service, gift shop and ice and vending machines.
  • Parking
  • Restaurant
  • Room service
  • Meeting/banquet facilities
  • Bar
  • 24-hour front desk
  • Fitness centre
  • Newspapers
  • Terrace
  • Non-smoking rooms
  • Business centre
  • Laundry
  • Dry cleaning
  • Facilities for disabled guests
  • Family rooms
  • Games room
  • VIP room facilities
  • Breakfast in the room
  • Ironing service
  • Bridal suite
  • Internet services
  • Lift
  • Express check-in/check-out
  • Safety deposit box
  • Valet parking
  • Massage
  • Gift shop
  • Hot tub/jacuzzi
  • Tour desk
  • Heating
  • Fax/photocopying
  • Ticket service
  • Luggage storage
  • Shops (on site)
  • WiFi
  • Allergy-free room
  • Free WiFi
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • ATM/cash machine on site
  • Restaurant (à la carte)
  • Restaurant (buffet)
  • Sun terrace
  • Outdoor pool (all year)
  • Concierge service
  • Shuttle service (free)
  • Special diet menus (on request)
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Lockers
  • Daily maid service
  • On-site parking
  • Private parking
  • WiFi available in all areas
  • Electric vehicle charging station
  • Accessible parking
  • Heated pool
  • Pool/beach towels
  • Pool bar
  • Tickets to attractions or shows
  • Outdoor furniture
  • Fence around pool
  • Outdoor fireplace
Does HotelsByCity recommend this hotel?
Frequent travelers to Orlando rate this as one of the best places to stay in town. The service is superb and the rooms well equipped, spacious and spotlessly clean. Room service was swift but expensive. Several clients noted that there were many less expensive hotels close to this property but the extra dollars spent here were well worthwhile. Most guests said they would use this Crowne Plaza on future visits to Central Florida and had no hesitation in recommending the property to others.
Read our customer reviews below

Guest Score Card

overall rating
4.2
out of 5
#184
of 433 Rated Hotels in Orlando

Crowne Plaza Universal Orlando

-81.465221^28.451642

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General Hotel Policies

Check-in: 4:00 p.m.
Check-out: 11:00 a.m.
Parking: Yes, there is parking. There is no charge.
Pets: No, pets are not allowed.