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Guest Reviews of Hyatt Regency Indianapolis

overall rating
3.8
out of 5
Cassandra
This is my third time staying at the Hyatt and the room was lovely as always! However, the remodeling on the main level left many of the facilities closed, including the only in-house place to get a decent cup of coffee. The breakfast buffet and room service are way overpriced for the experience. However, staff is friendly and there are many restaurants and events within walking distance!
Great location, lovely Jacuzzi, friendly staff!
Lobby area is being remodeled, many amenities closed.
overall rating
4.0
out of 5
Barbara
I love the hotel, with just a few problems to overcome.
Staff was excellent.
Toilet problems and tub didn't drain properly.
overall rating
4.3
out of 5
Chad
The hotel staff was friendly, and the room was nice. I enjoyed my stay.
The location of the hotel was great.
I liked everything.

Hyatt Regency Indianapolis

One South Capitol Avenue , Indianapolis, Indiana
Guest Score:   based on 4089 guest reviews
Rooms from
$114

Hyatt Regency Indianapolis Hotel Information

Accommodations
The rooms have views of either the Indianapolis skyline or the spectacular 21-story atrium. There is a choice of one king-size or two double beds and amenities include modern bathroom with granite sinks and hair dryer, iPod dock, work area with Internet access and high-backed executive chair, satellite TV, coffee maker, refrigerator and dual line phones with voicemail and speakerphone. All rooms are non-smoking except on the fifth floor.
Amenities offered
Eagle's Nest is the hotel’s new revolving restaurant voted the most romantic restaurant in Indianapolis. Special dishes include crusted pork tenderloin, lobster and Indiana duck. Less expensive is the hotel’s One South which is open for breakfast lunch and dinner. Massage services are available at the fitness center which includes a heated indoor pool and Jacuzzi. There are soda and ice machines throughout the property and the 24-hour front desk has safe deposit boxes. The modern business center can provide secretarial help. Room services is available from 6am to midnight.
  • Parking
  • Restaurant
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Sauna
  • Fitness centre
  • Business centre
  • Babysitting/child services
  • Laundry
  • Dry cleaning
  • Facilities for disabled guests
  • Family rooms
  • Internet services
  • Lift
  • Express check-in/check-out
  • Safety deposit box
  • Valet parking
  • Gift shop
  • Tour desk
  • Heating
  • Fax/photocopying
  • Luggage storage
  • WiFi
  • Indoor pool
  • Free WiFi
  • Non-smoking throughout
  • Air conditioning
  • ATM/cash machine on site
  • On-site parking
  • Private parking
  • Misc parking
  • WiFi available in all areas
Does HotelsByCity recommend this hotel?
Location, location are the words that most former guests mention when they report on their stay here. The property is within walking distance of the stadium and there is a covered walkway to a large shopping mall. Many clients found the staff helpful and the only negative comments from several guests were that the charges for using the Internet were excessive.
Read our customer reviews below

Guest Score Card

overall rating
4.3
out of 5
#47
of 186 Rated Hotels in Indianapolis

Hyatt Regency Indianapolis

-86.16196^39.76678

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General Hotel Policies

Check-in: 2:00 p.m.
Check-out: 12:00 a.m.
Parking: Yes, there is parking. $18 per day for self parking, no in/out privileges, $25 per day for indoor valet parking with in/out privileges, $27 per day for oversize vehicle parking. There are several other parking option nearby with similar rates.
Pets: No, pets are not allowed.