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Guest Reviews of Hilton Indianapolis Hotel & Suites

overall rating
3.8
out of 5
Trent
Fine location, clean room, top notch restaurant, best place to stay in downtown Indy.
Location.
Only had to stay one night.
overall rating
3.8
out of 5
Julia
Everything was really nice and met my expectations, except the valet parking was expensive.
Indoor pool and location and friendly staff.
Valet parking VERY expensive.
overall rating
4.1
out of 5
Deb
Nice lobby area. I felt safe in the parking garage. Front desk staff was very friendly - as were the room service people (on the phone and in person).
Room was very large and nicely decorated - very nice bathroom; I really liked that all of the smoking rooms were only on one floor (I?m non-smoker).
Noisy room - from the elevator traffic; price for parking was unexpected.

Hilton Indianapolis Hotel & Suites

120 West Market Street , Indianapolis, Indiana
Guest Score:   based on 1372 guest reviews
Rooms from
$144

Hilton Indianapolis Hotel & Suites Hotel Information

Accommodations
The hotel offers guest rooms and oversized suites. In-room amenities include large work desks, task-oriented desk chairs, dual-line phones with voice mail and data ports, 25-inch televisions with movies and remote controls, coffee makers, hair dryers, irons and ironing boards.
Amenities offered
Business center remains open round the clock. Precor® Fitness Center is equipped with modern machines. Both Jacuzzi and indoor heated swimming pool are within the premises. The 120 West Market Fresh Grill, a full-service restaurant, presents authentic Ohio River Valley and Indiana cuisine. McCormick and Schmick’s serves seafood for lunch and dinner. Gent Spa offers pedicure, manicure and massage services.
  • Parking
  • Pets allowed
  • Room service
  • Meeting/banquet facilities
  • Bar
  • 24-hour front desk
  • Fitness centre
  • Newspapers
  • Non-smoking rooms
  • Business centre
  • Babysitting/child services
  • Laundry
  • Dry cleaning
  • Facilities for disabled guests
  • Barber/beauty shop
  • Family rooms
  • Breakfast in the room
  • Ironing service
  • Bridal suite
  • Internet services
  • Lift
  • Express check-in/check-out
  • Safety deposit box
  • Valet parking
  • Spa and wellness centre
  • Massage
  • Gift shop
  • Hot tub/jacuzzi
  • Shoeshine
  • Heating
  • Fax/photocopying
  • Luggage storage
  • Shops (on site)
  • WiFi
  • Allergy-free room
  • Indoor pool
  • Air conditioning
  • ATM/cash machine on site
  • Restaurant (à la carte)
  • On-site parking
  • Private parking
  • Misc parking
  • Paid WiFi
Does HotelsByCity recommend this hotel?
This pet-friendly hotel with AAA-3 Diamonds rating has everything for a comfortable stay. Almost all visitors were happy with everything. They appreciated personable and helpful staff, spacious well-appointed clean rooms, cozy beds, yummy food at the 120 West Market Grill and seafood restaurant, pool, fitness facility and location. However, a few guests griped about small pool and hot tub, parking and refrigerator fee, lack of cleanliness and poor service.
Read our customer reviews below

Guest Score Card

overall rating
4.5
out of 5
#28
of 186 Rated Hotels in Indianapolis

Hilton Indianapolis Hotel & Suites

-86.16027^39.76851

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General Hotel Policies

Check-in: 3:00 p.m.
Check-out: 12:00 noon
Parking: Yes, there is parking. But the hotel charges a fee.
Pets: Yes, pets are allowed. But the hotel charges a fee.