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Guest Reviews of Grand Sierra Resort And Casino

overall rating
3.8
out of 5
Dave
Excellent service and spacious room for a great price.
Free upgrade when room I reserved was unavailable.
Parking.
overall rating
3.6
out of 5
Elsy
The outside and lobby of the hotel were really nice looking, but they have left the rooms untouched, they look old, not contemporary decorated.
The lobby, pool and restaurants were nice.
The rooms were old looking compared to the lobby.
overall rating
4.0
out of 5
Terry
It seems they are in the process of refurbishing this hotel. The guest room I was in needs new carpet or carpet cleaned, at the least. The beds were like a rock, which was firmer than I like. Nice peach sheets.
The helpful staff.
Dirty, old carpet in guest room.

Grand Sierra Resort And Casino

2500 East 2nd Street , Reno, Nevada
Guest Score:   based on 1892 guest reviews
Rooms from
$43

Grand Sierra Resort And Casino Hotel Information

Accommodations
The Grand Sierra Resort has 1,995 hotel rooms and suites. The hotel rooms are all at least 425 square feet and most offer connectors. The suites are essential luxury condo units, and for those who really want to go all out, the property has special Summit rooms. The architecture of the site allows rooms views of the dazzling downtown Reno skyline, the Sierra Nevada mountains, or the Truckee River and Meadows.
Amenities offered
To get an image of what amenities the Grand Sierra offers, just think 'luxury.' Twenty-four hour room service and dry cleaning services with one-day turnaround are standard. In your suite, expect a wet bar, a dining room for eight, a master bath with a walk-in closet, a guest bath and more. Practically any amenity you can imagine is available on-site, and vacationers can have the entire Reno experience without ever leaving the resort. Fine dining, nightclubs, shopping, recreation, movies and world-class entertainment in a wide range of genres join a large conference facility and some of the city's best gaming action to provide a true destination resort. Plus, the Grand Sierra offers free parking and a free airport shuttle.
  • Restaurant
  • Room service
  • Meeting/banquet facilities
  • Bar
  • 24-hour front desk
  • Sauna
  • Fitness centre
  • Golf course (within 3 km)
  • Airport shuttle
  • Business centre
  • Laundry
  • Dry cleaning
  • Skiing
  • Family rooms
  • Games room
  • Casino
  • Free parking
  • Internet services
  • Valet parking
  • Currency exchange
  • Spa and wellness centre
  • Massage
  • Gift shop
  • Hot tub/jacuzzi
  • Bicycle rental
  • Shoeshine
  • Chapel/shrine
  • Car hire
  • Bowling
  • Tour desk
  • Hammam
  • Fax/photocopying
  • Shops (on site)
  • WiFi
  • Mini golf
  • Outdoor pool
  • Free WiFi
  • Air conditioning
  • Airport shuttle (free)
  • On-site parking
  • Private parking
Does HotelsByCity recommend this hotel?
Yes. The Grand Sierra Resort offers all of the excitment and energy of Reno, without the problems inherent to the downtown area. The resort is revitalizing the city with its offerings of not only Nevada gaming, but family-friendly entertainment and recreation venues. The Grand Sierra has set a new standard for the resort and casino industry in Northern Nevada, and the other properties have a long way to go to approach the level of service and treatment that is offered there. For those visitors seeking a special vacation, for whom a trip to the Biggest Little City in the World is something to be enjoyed and cherished, the Grand Sierra is the perfect choice for lodging. It is a destination resort in the true sense of the term.
Read our customer reviews below

Guest Score Card

overall rating
3.7
out of 5
#23
of 48 Rated Hotels in Reno

Grand Sierra Resort And Casino

-119.78025019^39.52245046

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General Hotel Policies

Check-in: 12:00 a.m.
Check-out:
Parking: Yes, there is parking. Acres of free parking
Pets: No, pets are not allowed.