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Guest Reviews of Hotel Icon, Autograph Collection

overall rating
3.5
out of 5
Jeff
Overall, we had a wonderful time. I surprised my family with this trip. This was the second time that we've gone. The first time was for our anniversary and they upgraded us to a suite, which was extremely nice. Very European and very romantic. This trip, we brought the kids and they loved it as well. We were upgraded to a larger room that had a Jacuzzi tub in the bathroom that had shutters that opened up into the bedroom. Hard to describe but a very nice touch. The staff was very friendly and they even had a complementary car that drove you around downtown. They took us to dinner at Kim Sons and then drove us over to the Spindletop (a revolving restaurant on the top of the Hyatt hotel) for dessert and then brought us back to the hotel. A nice touch that could easily have made our stay more expensive. The only downside was room service at breakfast. They forgot to bring mine. I'm not a big fan of room service meals to begin with (almost always cold or at least not very hot) but it took them over 45 min to send up a replacement (still not very good) and then we were charged twice for the item. It took us about 30 minutes at the front desk for them to correct the bill. But I wouldn't hold it against the hotel. We still had a great time.
They upgraded us to a larger room.
Room service forgot an item, looks 50 min to deliver it and then charged us twice.
overall rating
4.4
out of 5
Kristy
I loved this hotel! It was beautiful! My husband and I stayed there for our anniversary. Our only complaint was that we didn't stay longer!
I loved the romantic and eclectic decor. The staff was extremely accommodating.
Not applicable.
overall rating
3.5
out of 5
Brad
Overall, a really nice hotel. Better for couples, less for families. Great design, style and huge bathrooms (my son's favorite).
Style of the hotel, staff and cleanliness.
$25 valet parking and lack of other parking options.

Hotel Icon, Autograph Collection

220 Main Street , Houston, Texas
Guest Score:   based on 341 guest reviews
Rooms from
$118

Hotel Icon, Autograph Collection Hotel Information

Accommodations
Each luxurious accommodation is decorated with rich fabric in vibrant colors to please your senses. Roomy bathrooms feature Jacuzzi, garden or claw-footed tubs; free Molton Brown of London bath products; and marble countertops.
Amenities offered
You can spend leisure in front of 27-inch color television with games and on-demand movies. The hotel can also arrange a printer, copier and fax machine upon request. Wireless high-speed Internet can be accessed from any part of the hotel. VOICE, an award-winning restaurant and lounge, is a perfect venue to “savor-sip-socialize”. The restaurant serves all meals seven days a week.
  • Parking
  • Pets allowed
  • Room service
  • Meeting/banquet facilities
  • Bar
  • 24-hour front desk
  • Fitness centre
  • Newspapers
  • Non-smoking rooms
  • Business centre
  • Laundry
  • Dry cleaning
  • Facilities for disabled guests
  • VIP room facilities
  • Internet services
  • Lift
  • Express check-in/check-out
  • Safety deposit box
  • Valet parking
  • Spa and wellness centre
  • Massage
  • Soundproof rooms
  • Heating
  • Fax/photocopying
  • Luggage storage
  • WiFi
  • Allergy-free room
  • Free WiFi
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • ATM/cash machine on site
  • Restaurant (à la carte)
  • Restaurant (buffet)
  • Concierge service
  • Shuttle service (free)
  • Special diet menus (on request)
  • Daily maid service
  • On-site parking
  • Private parking
  • WiFi available in all areas
Does HotelsByCity recommend this hotel?
This contemporary elegant hotel offers more than a good night’s sleep. Almost all travelers were pleased with everything and they would love to stay at the hotel again. They appreciated friendly and helpful staff, restaurant, fitness center, state-of-the-art amenities, valet parking, spacious bathrooms, neat tidy rooms and convenient location. However, a few guests griped about poor service, musty smell in rooms and parking fee.
Read our customer reviews below

Guest Score Card

overall rating
4.4
out of 5
#79
of 431 Rated Hotels in Houston

Hotel Icon, Autograph Collection

-95.360321^29.762857

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General Hotel Policies

Check-in: 3:00 p.m.
Check-out: 12:00 noon
Parking: Yes, there is parking. But the hotel charges a fee.
Pets: Yes, pets are allowed. But the hotel charges a fee.